Boss Leads’

Responsible Use Policy

Boss Leads is dedicated to ethical and responsible practices in lead generation. We expect all users of our services to adhere to the highest standards of legality and integrity.

Following our Responsible Use Policy is not optional but mandatory for all users.

Acceptable Use

The services provided by Boss Leads are intended to help users generate and manage leads in a lawful manner. Users are expected to use these services ethically, with respect, and in compliance with all applicable laws.

Consumer Empowerment and Transparency

Boss Leads’ services are designed to empower consumers with clear and concise control over their contact preferences. We ensure a transparent process for consumers to opt-in and monitor their consent, reflecting our respect for consumer autonomy in all interactions.

Data Ownership and Control

We believe that consumers should have full ownership of their personal data. Users of our services are expected to provide mechanisms that allow consumers to control the relevance and frequency of communications, thus enabling them to own their information and experiences.

Pro-Consumer Compliance Commitment

We commit to pro-consumer compliance, vigorously ensuring that our platform and our users adhere to the principles of consumer privacy and regulatory requirements throughout the sales process. Our tools and processes are constantly updated to reflect the highest standards of compliance.

Industry-Specific Permissions Guidelines

Our policies include industry-specific permissions guidelines, ensuring that users of Boss Leads’ services are aware of and comply with the varying consent requirements of different sectors.

SMS Policy

SMS services provided by Boss Leads should only be used to contact individuals who have explicitly opted in to receive messages from the sender. The only exception to this rule is transactional SMS, such as appointment reminders or package delivery notifications.

Zero Tolerance Policy

Boss Leads maintains a zero-tolerance stance toward any attempts to circumvent laws, rules, or our policies. Illegal lead generation practices and unauthorized calling are strictly prohibited under any circumstances.

IVR Policy

Interactive Voice Response (IVR) services can only be used to contact individuals who have consented to receive calls or for non-telemarketing purposes, such as surveys and notifications. IVR must not be used to contact mobile phones without explicit permission from the recipient.

Mandatory Compliance Policy

All communications conducted through Boss Leads must comply with the Telephone Consumer Protection Act (TCPA), regulations from the Federal Communications Commission (FCC), the Federal Trade Commission (FTC), state laws, and other regulatory bodies. This includes but is not limited to adhering to Do Not Call (DNC) lists, not calling mobile lines without consent, accurately identifying the sender, using valid caller IDs, and providing a toll-free callback number.

Ringless Voicemail Policy

Ringless Voicemail (RVM) is designed as a non-intrusive, permission-based communication tool. RVM should be used strictly for permission-based communication and not for telemarketing unless prior consent has been obtained. Users must identify themselves clearly, provide an automated opt-out process, and include a toll-free callback number.

Mandatory Opt-in Policy

Use of Boss Leads’ services for telemarketing is conditional on strict adherence to telemarketing rules, requiring active, documented consent from each individual contacted. Adding opt-in language to signup forms on your website can facilitate legal and compliant communication.

Violation of These Policies

Violations of our policies are taken seriously. Accounts found in breach will face termination, potential legal action, and additional consequences.

Regulatory Cooperation Policy

Boss Leads cooperates fully with regulatory bodies, including but not limited to the FTC, FCC, and US Telecom, to eliminate illegal robocalls and scam activities. Our commitment is to uphold the regulations set forth by these bodies to maintain clean and ethical communication networks.

Ensuring Compliance

We believe most of our users are compliant and uphold legal standards. However, any “Bad Actors” identified will face swift action, including removal and legal consequences. If you would like to notify us of a “Bad Actor,” please email us at info@bossleads.com.  We strive to guide all our users in responsible and compliant use of our services.

Legal Disclaimer

Please note that the information provided here is for general guidance and should not be considered legal advice. Consult with a legal professional for specific legal advice related to your activities.
For more information on compliance or to report illegal robocalls, please visit our compliance solutions.

Did you receive an illegal Robocall? Report it to the FCC here.